Contact Us
We provide high quality customer service with a dedicated team to answer any query you have. If you have a question about how to use any of our Hosting or Cloud Backup services, please choose one of the contact methods below and one of our team will contact you shortly.
Web
Reach Us
Here are some ways that you can get in touch with us to resolve your query:
F.A.Q.
Frequently Asked Questions
I have had email delivery problems with my old host. Is there anything you can do?
Our hosting will help improve email deliverability as we support the SPF & DKIM protocols. Both can be set and administered directly from the cPanel
How do I configure cPanel contact Information?
Once logged into cPanel, look in the top right of the screen, and click on the cPanel username shown, then click on the Contact Information menu item & set new contact information as required. This will allow you to receive warnings and alerts from the server regarding things like disk space usage, and security alerts
What nameservers should I use to setup my new website?
Our nameservers are:
ns1.cloudhosting.co.uk
ns2.cloudhosting.co.uk
How do I get a free SSL certificate for my domain?
Log into your cPanel account & under the Security section click on the 'Lets Encrypt' icon and click on 'Issue' beside the domain you wish to protect
Is your hosting suitable for Wordpress websites?
Yes our service is ideal for building websites using the Wordpress content management system & is in fact, optimised for it. Your Wordpress site should perform exceptionally at all times
Is webmail access available?
You can access webmail for your domain by adding /webmail after your domain name e.g. mydomain.com/webmail
You can then log in using an e-mail address and password set up pereviously in your cPanel.
Satisfaction Guaranteed
30 Days of Free Hosting
Your satisfaction is guaranteed. Quite simply, if you are not happy with our web hosting or cloud backup service within the first 30 days you may cancel at any time and we will refund you in full!